Customer Service
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
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Free delivery within Laredo, TX city limits is available during business hours. Contact us for quotes on deliveries outside city limits. For more information on deliveries please call us at 956.712.3750.
- Privacy & Security
- This site uses cookies to identify individual users' shopping selections. These cookies do not collect or store any personal or private information and expire after a limited amount of time and/or when the user closes his or her browser. All information provided by visitors is treated confidentially and is used by us to fulfill customer orders. Visitor information, including email addresses, is NOT sold to or shared with other parties for any commercial purposes other than normal order fulfillment and confidential site performance and sales tracking. Any marketing e-mails sent by our company include a convenient way for recipients to be excluded from our e-mail list. We respect our customers' privacy and applaud efforts by others to uphold individual privacy and security on the Internet.
- Returns & Replacements
- To return an item, please call ahead for an authorization number. WE WILL NOT ACCEPT UNAUTHORIZED RETURNS. Returns must be made within 5 days of receiving merchandise. Goods must be returned in UNUSED condition as determined by South Texas Specialties. Returns must be shipped in a box and mailing envelopes will not be accepted, since holsters can be damage in postal handling.
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A 25% RESTOCKING FEE WILL APPLY FOR ALL RETURNED ORDERS / PARTS. NO RETURNS ACCEPTED AFTER 45 DAYS.
SPECIAL ORDERED ITEMS WILL NEED TO BE PAID IN FULL WHEN PLACING ORDER AND ARE NON CANCELABLE.
AFTER HOURS SERVICE: A $100 SERVICE FEE WILL APPLY TO ALL ORDERS THAT DO NOT EXCEED $500.
- Ordering
- To place an order and/or pick up an item, please visit our store or call during business hours at 956-712-3750. We also have will call services available.
- Payment, Pricing & Promotions
- We accept checks and major credit cards.